Benchmarks by Metric

LTV/CAC Ratio Benchmarks

The LTV to CAC ratio is the single number that says whether growth spending creates or destroys value: how many dollars of customer lifetime value each acquisition dollar buys. The consensus bar is 3:1, and it holds remarkably steady across business models, but the edges of the range tell different stories per model, and those edges are what this page maps.

For SaaS and consumer apps, under 2:1 marks unsustainable acquisition math. E-commerce tolerates a slightly lower average band, 1.5:1 to 3:1, because payback arrives faster on transactional revenue. Marketplaces carry the highest bar, above 4:1, since acquisition cost is paid on both buyer and seller sides of every transaction. All of these bands come from Revenue Map's benchmark tables, the same thresholds its models use to flag projections.

Two caveats keep this ratio honest. First, compute LTV on gross profit, not revenue: a $300 revenue LTV at 40% margin is only $120 of spendable value, and for mobile apps the calculation must also come after the 15% to 30% platform fee. Second, a very high ratio is not automatically good, much above 5:1 usually means you are underspending on growth and leaving market share to competitors.

Benchmark Table

LTV/CAC ratio benchmarks by business model

MetricPoorAverageGoodSource
SaaS (all segments)Under 2:12:1 to 3:1Above 3:1Revenue Map benchmark tables
E-commerceUnder 1.5:11.5:1 to 3:1Above 3:1Revenue Map benchmark tables
Consumer appUnder 2:12:1 to 3:1Above 3:1Revenue Map benchmark tables
Marketplace (two-sided)Under 2:12:1 to 4:1Above 4:1Revenue Map benchmark tables
Mobile game (LTV to CPI, Day 180)Under 1:11:1 to 1.5:1Above 1.5:1Revenue Map model templates

Sources: Revenue Map benchmark tables (the thresholds behind our free calculators), Revenue Map model presets (default assumptions in our industry templates), and Revenue Map model templates (vertical research in each financial model). Ranges are screening bands, not guarantees.

Frequently Asked Questions

What is a good LTV/CAC ratio?
3:1 is the standard target across most business models. Below 2:1 acquisition is usually unsustainable, and above 5:1 often signals underspending on growth. Marketplaces target above 4:1 because they pay to acquire both sides.
Should LTV be based on revenue or gross profit?
Gross profit. A customer generating $300 of revenue at a 40% margin contributes $120 of value you can actually spend on acquisition. Revenue-based LTV/CAC ratios systematically overstate acquisition efficiency, especially in low-margin businesses.
Can my LTV/CAC ratio be too high?
Yes. A ratio far above 5:1 usually means you could profitably acquire more customers than you currently do, effectively ceding growth to competitors. The exception is capital-constrained companies deliberately optimizing for efficiency over growth.
How is the ratio different for mobile apps and games?
Two adjustments: LTV must be net of the 15% to 30% app store commission, and games often benchmark LTV against CPI at a fixed horizon, with 1.5:1 or better at Day 180 marking healthy user acquisition.

How do your numbers compare?

Model your own numbers against these benchmarks, free. Revenue Map builds a 36-month projection from your assumptions and flags anything outside the healthy bands.

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